Shipping Policy

Shipping

We offer free standard shipping on all orders. Orders are typically processed within 1–2 business days. Once dispatched, delivery usually takes 7–14 business days depending on your location and local carrier conditions.

Free Standard Shipping on all orders.

Change of Address Policy

If you need to change the delivery address for your order, please contact us as soon as possible at info@silentbasketball.shop. We can update your address before your order has been dispatched. Once an order has been shipped, we are unable to modify the delivery address.

Shipping Cancellation Policy

You may cancel your order within 24 hours of placing it, provided it has not yet been processed for shipment. To request a cancellation, please contact our support team at info@silentbasketball.shop. If your order has already been dispatched, our standard return policy will apply.

Parcels Damaged in Transit Policy

If your parcel arrives damaged, please contact us within 5 days of delivery with your order number and photos of the damaged item and packaging. We will work with you to resolve the issue promptly, which may include a replacement or refund depending on the circumstances.

Contact Us

For any shipping-related questions, please reach out to us at:
info@silentbasketball.shop